It's understandable if you have concerns about going to your doctor's office during a pandemic. But it's also important that you're not waiting too long to get the care that you need to stay healthy. 

Don’t delay receiving treatment or necessary healthcare during the pandemic.

Nothing is more important to us than the health and safety of our members, especially in times like these.  Health systems and providers have protocols in place across all levels of healthcare to ensure members can be seen safely. 

Should I still get routine care for pediatric and adult medicine?

Yes. Continuing with routine care and care for chronic health conditions is very important. Many primary and specialty care practices now offer virtual, online, or telehealth phone visits instead of in-person visits. Contact your provider to see what they are offering. 

It’s important to stay on schedule with routine pediatric care and immunizations to reduce the risk of other diseases during this time and to call your provider for guidance with any new or ongoing medical concerns.

What if I have an injury or non-urgent health issue requiring medical attention?

Don’t let delaying care for serious concerns become another health care crisis. Providers and Urgent Care Centers are available to treat a wide variety of minor injuries or illnesses. Call your provider’s office first for advice on where to get treatment. 

Should I go to the Emergency Room If I think I am having a health emergency?

If you are experiencing a medical emergency, whether it’s related or unrelated to the coronavirus, it’s important to call 911. First responders and Emergency Rooms are prepared to treat all emergent medical situations.